Case Study


Policyholder’s home has damaged by severe flooding up to a height of 1.2 m approximately 3 weeks before Christmas. The claim was quickly identified as high priority as the Insured’s baby was due to be born between Christmas and New Year.

Concerns and Considerations

  • Property had previously received flood defence work after 2005
  • The imminent arrival of a new baby
  • Family were living in a caravan on driveway

Works Involved

  • Removal of contents (Salvageable and BER)
  • Minimal strip out works incl. inspection hatches
  • Application of antimicrobial
  • Set up of correct drying regime using our patented ADS 3000


  • The drying took less than 8 days to complete after strip out works
  • Estimated saving of circa £15k in relation to reduced alternative accommodation and reinstatements savings
  • Following completion of reinstatement and redecoration Insured was back living within their property by the end of January with their new ‘addition’ to their family, less than 2 months after the flood

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